Elegant Limousines/Privacy Policy
Elegant Limousines/Privacy Policy
Please read this Privacy Policy carefully before using this website.
Privacy Policy Consent
Elegant Limousines of
Palm Coast provides this Privacy Policy
to inform you of our policies and procedures regarding the collection, use,
protection, and disclosure of Personal Information received from your use of
this website, located at www.elegantlimosfl.com, as well as all related websites,
applications, browser extensions, and other services provided by us
(collectively, together with the Site, our “Service”), and in connection with
our customer, vendor, and partner relationships. This Privacy Policy also tells
you about your rights and choices with respect to your Personal Information,
and how you can reach us to update your contact information or get answers to
questions you may have about our privacy practices.
The website and its
content is owned by Elegant Limousines of Palm Coast Inc. The term “you” refers
to the user or viewer of www.elegantlimosfl.com.
This Privacy Policy
describes how we collect, use, process and distribute your information,
including Personal Data (as defined below) used to access this Website.
We will not use or
share your information with anyone except as described in this Privacy Policy.
The use of information collected through our Website shall be limited to the purposes
under this Privacy Policy and our Terms of Use to customers.
Please read this
Privacy Policy carefully. We reserve the right to change this Privacy Policy on
the Website at any time without notice. In the event of a material change, we
will let you know via email and / or a prominent notice on our Website.
Use of any personal
information or contribution that you provide to us, or which is collected by us
on or through our Website or its content is governed by this Privacy Policy. By
using our Website or its content, you consent to this Privacy Policy, whether
or not you have read it.
Personal Information We May Collect
For the purpose of
this Privacy Policy, “Personal Information” means any information relating to
an identified or identifiable individual. We obtain Personal Information
relating to you from various sources described below.
Where applicable, we
indicate whether and why you must provide us with your Personal Information, as
well as the consequences of failing to do so. If you do not provide Personal
Information when requested, you may not be able to benefit from our Service if
that information is necessary to provide you with the service or if we are
legally required to collect it.
We collect personal
information from you so that we can provide you with a positive experience when
utilizing our Website or and delivering services to you. We will only collect
the minimum amount of information necessary for us to fulfill our obligation to
you. We may collect:
- A name and an email address so
we can deliver our confirmations, receipts, service updates,
travel/traffic warnings and newsletter to you – you would be affirmatively
consenting to this by providing this to us in our contact forms.
- Billing information including
name, address and credit card information so that we can process payment
to deliver our services to you under our contractual obligation.
- A name and an email address if
you complete our contact form with a question. We may send you marketing
emails with either your consent or if we believe we have a legitimate
interest to contact you based on your contact or question.
Please note that the
information above (“Personal Data”) that you are giving to us is voluntarily,
and by you providing this information to us you are giving consent for us to
use, collect and process this Personal Data. You are welcome to opt-out or
request for us to delete your Personal Data at any point by contacting us
at office@elegantlimosfl.com.
If you choose not to provide
us with certain Personal Data, you may not be able to participate in certain
aspects of our Website.
Other Information We May Collect:
Anonymous
Data Collection and Use
To maintain our
Website’s high quality, we may use your IP address to help diagnose problems
with our server and to administer the Website by identifying which areas of the
Website are most heavily used, and to display content according to your
preferences. Your IP address is the number assigned to computers connected to
the Internet. This is essentially “traffic data” which cannot personally
identify you, but is helpful to us for marketing purposes and for improving our
services. Traffic data collection does not follow a user’s activities on any
other websites in any way. Anonymous traffic data may also be shared with
business partners and advertisers on an aggregate basis.
Cookies
and Similar Technologies
Like many websites, we
also use “cookie” technology to collect additional website usage data and to
improve the Site and our Service. A cookie is a small data file that we
transfer to your computer’s hard drive. A session cookie enables certain
features of the Site and our service and is deleted from your computer when you
disconnect from or leave the Site. A persistent cookie remains after you close
your browser and may be used by your browser on subsequent visits to the Site.
Persistent cookies can
be removed by following your web browser help file directions. Most Internet
browsers automatically accept cookies. Elegant Limousines of Palm Coast Inc may
use both session cookies and persistent cookies to better understand how you
interact with the Site and our Service, to monitor aggregate usage by our users
and web traffic routing on the Site, and to improve the Site and our Service.
We may also
automatically record certain information from your device by using various
types of technology, including “clear gifs” or “web beacons.” This
automatically collected information may include your IP address or other device
address or ID, web browser and/or device type, the web pages or sites that you
visit just before or just after you use the Service, the pages or other content
you view or otherwise interact with on the Service, and the dates and times
that you visit, access, or use the Service. We also may use these technologies
to collect information regarding your interaction with email messages, such as
whether you opened, clicked on, or forwarded a message, to the extent permitted
under applicable law.
You can instruct your
browser, by editing its options, to stop accepting cookies or to prompt you
before accepting a cookie from the websites you visit. Please note that if you
delete, or choose not to accept, cookies from the Service, you may not be able
to utilize the features of the Service to their fullest potential.
Do
Not Track
Buffer does not
process or respond to web browsers’ “do not track” signals or other similar
transmissions that indicate a request to disable online tracking of users who
use our Service.
What We Do With Information We Collect
Contact
You
We may contact you
with information that you provide to us based on these lawful grounds for
processing:
- Consent. We may contact you if
you give us your clear, unambiguous, affirmative consent to contact you.
- Contract. We will contact you
under our contractual obligation to deliver the services you purchase from
us. This includes communicating with you to create and manage your
account, provide our various services, verify your account preferences and
to respond to your inquiries and for informational and operational
purposes, such as account management, customer service, or system
maintenance, including by periodically emailing you service-related
announcements; the creation and management of your account, the provision of
our services and respond to your inquiries.
- Legitimate Interest. We may
contact you if we feel you have a legitimate interest in hearing from us.
For example, if you reserve an airport transfer, we may send you marketing
emails regarding additional services that you might be interested in. You
will always have the option to opt out of any of our emails.
Process
Payments
We will use the
Personal Data you give to us in order to process your payment for the purchase
of services under a contract. We only use third-party payment processors that
take the utmost care in securing data and comply with the GDPR.
Targeted
Social Media Advertisements
We may use the data
you provide to us to run social media advertisements and/or create look-alike
audiences for advertisements.
Share
with Third Party Processors
We may share your
information with trusted third parties such as our newsletter provider in order
to contact you via email, our merchant accounts to process payments, and
Google/social media accounts in order to run advertisements.
Share
With Network Partners
We may share Personal
Information with our headquarters, affiliate operators, and business partners
to whom it is reasonably necessary or desirable for us to disclose your data to
provide you with services and for the purposes described in this Privacy
Policy.
Viewing
by Others
Note that whenever you
voluntarily make your Personal Data available for viewing by others online
through this Website or its content, it may be seen, collected and used by
others, and therefore, we cannot be responsible for any unauthorized or
improper use of the information that you voluntarily share (i.e., sharing a
comment on a blog post, posting in a Facebook group that we manage, sharing
details on a group coaching call, etc.).
Compliance with Laws
and Law Enforcement
Elegant Limousines of
Palm Coast Inc cooperates with government and law enforcement officials or
private parties to enforce and comply with the law. To the extent permitted
under applicable law, we may disclose any information about you to government
or law enforcement officials or private parties as we believe is necessary or
appropriate to investigate, respond to, and defend against claims, for legal
process (including subpoenas), to protect the property and rights of Elegant
Limousines of Palm Coast Inc or a third party, to protect Elegant Limousines of
Palm Coast Inc against liability, for
the safety of the public or any person, to prevent or stop any illegal,
unethical, fraudulent, abusive, or legally actionable activity, to protect the
security or integrity of the Services we provide and any equipment used to make
the Service available, or to comply with the law.
Submission,
Storage, Sharing and Transferring of Personal Data
Personal Data that you
provide to us is stored internally or through a data management system. Your
Personal Data will only be accessed by those who help to obtain, manage or
store that information, or who have a legitimate need to know such Personal
Data (i.e., our hosting provider, newsletter provider, payment processors or
team members).
It is important to
note that we may transfer data internationally. For users in the European
Union, please be aware that we transfer Personal Data outside of the European
Union. By using our Website and providing us with your Personal Data, you
consent to these transfers in accordance with this Privacy Policy.
Data
Retention
We retain your
Personal Data for the minimum amount of time necessary to provide you with the
services that you requested from us. We may include certain Personal Data for
longer periods of time if necessary for legal, contractual and accounting
obligations.
Passwords
To use certain
features of the Website, including our reservation system or other automated
tools, you may need a username and password. You are responsible for
maintaining the confidentiality of the username and password, and you are
responsible for all activities, whether by you or by others, that occur under
your username or password and within your account. We cannot and will not be
liable for any loss or damage arising from your failure to protect your
username, password or account information. If you share your username or
password with others, they may be able to obtain access to your Personal Data
at your own risk.
You agree to notify us
immediately of any unauthorized or improper use of your username or password or
any other breach of security. To help protect against unauthorized or improper
use, make sure that you log out at the end of each session requiring your
username and password.
We will use our best
efforts to keep your username and password(s) private and will not otherwise
share your password(s) without your consent, except as necessary when the law
requires it or in the good faith belief that such action is necessary,
particularly when disclosure is necessary to identify, contact or bring legal
action against someone who may be causing injury to others or interfering with
our rights or property.
HOW WE PROTECT YOUR PERSONAL INFORMATION
Elegant Limousines of
Palm Coast Inc is very concerned about safeguarding the confidentiality of your
Personal Information. We employ administrative and electronic measures designed
to appropriately protect your Personal Information against accidental or
unlawful destruction, accidental loss, unauthorized alteration, unauthorized
disclosure or access, misuse, and any other unlawful form of processing of the
Personal Information in our possession. Please be aware that no security
measures are perfect or impenetrable. We take commercially reasonable steps to
protect the Personal Data you provide to us from misuse, disclosure or
unauthorized access. We only share your Personal Data with trusted third
parties who use the same level of care in processing your Personal Data.
That being said, we
cannot guarantee that your Personal Data will always be secure due to
technology or security breaches. Should there be a data breach of which we are
aware, we will inform you immediately.
We will make any
legally-required disclosures of any breach of the security, confidentiality, or
integrity of your unencrypted electronically stored Personal Information to you
via email or conspicuous posting on our Site in the most expedient time
possible and without unreasonable delay, consistent with (i) the legitimate
needs of law enforcement or (ii) any measures necessary to determine the scope
of the breach and restore the reasonable integrity of the data system , and any
other disclosures that may be required under applicable law.
We also take measures
to delete your Personal Information or keep it in a form that does not permit identifying
you when this information is no longer necessary for the purposes for which we
process it, unless we are required by law to keep this information for a longer
period. When determining the retention period, we take into account various
criteria, such as the type of services requested by or provided to you, the
nature and length of our relationship with you, possible re-enrollment with our
services, the impact on the services we provide to you if we delete some
information from or about you, mandatory retention periods provided by law and
the statute of limitations.
How You Can Access, Update or Delete Your
Personal Data
You have the right to:
- Request information about how
your Personal Data is being used and request a copy of what Personal Data
we use.
- Restrict processing if you
think the Personal Data is not accurate, unlawful, or no longer needed.
- Rectify or erase Personal Data
and receive confirmation of the rectification or erasure. (You have the
“right to be forgotten”).
- Withdraw your consent at any
time to the processing of your Personal Data.
- Lodge a complaint with a
supervisory authority if you feel we are using your Personal Data
unlawfully.
- Receive Personal Data
portability and transference to another controller without interference.
- Object to our use of your
Personal Data.
- Not be subject to an automated
decision based solely on automatic processing, including profiling, which
legally or significantly affects you.
Unsubscribe
You may unsubscribe
from our e-newsletters or updates at any time through the unsubscribe link at
the footer of all email communications. If you have questions or are
experiencing problems unsubscribing, please contact us at office@elegantlimosfl.com
Security
We take commercially
reasonable steps to protect the Personal Data you provide to us from misuse,
disclosure or unauthorized access. We only share your Personal Data with
trusted third parties who use the same level of care in processing your
Personal Data. That being said, we cannot guarantee that your Personal Data
will always be secure due to technology or security breaches. Should there be a
data breach of which we are aware, we will inform you immediately.
Anti-Spam
Policy
We have a no spam
policy and provide you with the ability to opt-out of our communications by
selecting the unsubscribe link at the footer of all e-mails. We have taken the
necessary steps to ensure that we are compliant with the CAN-SPAM Act of 2003
by never sending out misleading information. We will not sell, rent or share
your email address.
Third
Party Websites
We may link to other
websites on our Website. We have no responsibility or liability for the content
and activities of any other individual, company or entity whose website or materials
may be linked to our Website or its content, and thus we cannot be held liable
for the privacy of the information on their website or that you voluntarily
share with their website. Please review their privacy policies for guidelines
as to how they respectively store, use and protect the privacy of your Personal
Data.
Children’s
Online Privacy Protection Act Compliance
We do not collect any
information from anyone under 18 years of age in compliance with COPPA
(Children’s Online Privacy Protection Act) and the GDPR (General Data
Protection Regulation of the EU). Our Website and its content is directed to
individuals who are at least 18 years old or older. If we become aware that a
child under 18 has provided us with Personal Information, we will delete such
information from our files.
Your
Florida Privacy Rights
Residents of Florida
have the right to request a disclosure describing what types of personal
information we have shared with third parties for their direct marketing purposes
and with whom we have shared it, during the preceding year. You may request a
copy of that disclosure by contacting us at office@elegantlimosfl.com
Notification
of Changes
We may use your
Personal Data, such as your contact information, to inform you of changes to
the Website or its content, or, if requested, to send you additional
information about us. We reserve the right, at our sole discretion, to change,
modify or otherwise alter our Website, its content and this Privacy Policy at
any time. Such changes and/or modifications shall become effective immediately
upon posting our updated Privacy Policy. Please review this Privacy Policy
periodically. Continued use of any of information obtained through or on the
Website or its content following the posting of changes and/or modifications
constituted acceptance of the revised Privacy Policy. Should there be a
material change to our Privacy Policy, we will contact you via email or by a
prominent note on our Website.
Data
Controller and Processors
We are the data
controllers as we are collecting and using your Personal Data. We use trusted
third parties as our data processors for technical and organizational purposes,
including for payments and email marketing. We use reasonable efforts to make
sure our data processors are GDPR- compliant.
Data
Transfers
Elegant Limousines of
Palm Coast Inc is based in the United States. Personal Information that we
collect may be transferred to, and stored at, any of our affiliate operators,
partners or service providers which may be inside or outside the United States.
By submitting your personal data, you agree to such transfers. Your Personal
Information may be transferred to countries that do not have the same data
protection laws as the country in which you initially provided the information.
When we transfer or disclose your Personal Information to other countries, we
will protect that information as described in this Privacy Policy.
Updates
to this Privacy Policy
This Privacy Policy
may be updated from time to time for any reason; each version will apply to
information collected while it was in place. We will notify you of any
modifications to our Privacy Policy by posting the new Privacy Policy on our
Site and indicating the date of the latest revision. You are advised to consult
this Privacy Policy regularly for any changes.
In the event that the
modifications materially alter your rights or obligations hereunder, we will
make reasonable efforts to notify you of the change. For example, we may send a
message to your email address or generate a pop-up or similar notification when
you access the Service for the first time after such material changes are made.
Your continued use of the Service after the revised Privacy Policy has become
effective indicates that you have read, understood and agreed to the current
version of this Privacy Policy.
If you have any
questions about this Privacy Policy, please contact us at office@elegantlimosfl.com.
This
Privacy Policy is effective as of May 25, 2018